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Frequently Asked Questions
Why do I need BookingEdge®?
How does BookingEdge® work?
How do get I get paid for instant confirmations?
My property only has 15 rooms, can BookingEdgeTM help me?
Is BookingEdge®
secure?
Is BookingEdge®
installed on our website's web server?
How do we manage our room inventory, rates, etc.?
How do we know when a reservation is made?
Why is promoting our website not enough to boost direct web sales?
Can BookingEdge®
boost our direct online sales?
Is BookingEdge®
affordable?
Why choose BookingEdge®
over other internet booking engines?
How do we get started?
:: To increase direct sales from your property's website by enabling your guests to make bookings effortlessly and confirm their reservation instantly.
:: To reduce administrative cost by significantly reducing the time your reservations staff spend dealing with fruitless call and emails.
:: To enable Travel Agents and Corporate clients to book rooms instantly from your website, at their password-protected contract rates.
:: To take control of your web-reservations.
You collect all guest payments, control room rates and availability.
Whether you are an 14-room inn, bed and breakfast, 1400-room
resort, independent hotel or a condo-rental, BookingEdge®
works equally well by providing real-time reservations and
instant confirmations.
With BookingEdge®
attached to your website, your guests
Select the reservations button
Enter the desired dates they'd like to stay
Select an available room
Enter payment information
Get an instant confirmation
Your guests are booking directly with you, there is no software
to install, no hidden costs and you close the sale right
then and there.
Your property is notified with an email reservation summary immediately after the system provides a confirmation. Authorized personnel from your property must retrieve the credit card information from a password-protected payment module on a secure server.
Your property also has the option of having the reservation deposit or entire payment deposited directly to your e-merchant account if desired. For more information, please
contact us.
Absolutely! BookingEdge®
would not only help you increase reservations directly from
your website. It can also help you manage all your reservations
by easily adding your email, fax and phone bookings in addition
to the unrivaled return on investment it provides.
BookingEdge® is hosted on Ultrabooking Solutions' servers. Control is passed to a secure page that matches your website when the consumer selects the reservations button on your website.
With this implementation, your guests have access to real-time pricing and room availability, 24 hours a day. They are able to determine availability for the desired dates and easily book their room then and there.
Absolutely! All communication between guests, yourself and BookingEdge® is secured using SSL (Secured Socket Layer). A VeriSign Secure Site Seal visible on your reservation page assures your online customers that your reservation page has been authenticated by VeriSign and their confidential transaction is secured using SSL encryption.
Additional measures such as fraud protection and buyer authentication to name a few are taken to validate each secure payment in addition to making sure your inventory is only seen and changed by authorized personnel.
At anytime, from anywhere in the world, you or your staff can instantly change any aspect (rates, terms, cancellation policy, accepted credit cards etc.) of your website's room inventory. All you need is an internet connection and a web browser to access the management module via a password-protected area on this website. No special software is required to achieve this.
The management module enables you to change all aspects of your website's inventory and gives real-time access to critical information (various reports - booked rooms etc.), to name a few of the benefits available.
Emails are automatically sent to you and the customer with detail information (minus credit card number and payment information) whenever a confirmation number has been issued (immediately after a confirmed reservation).
The subject line and body of the emails sent to customers and yourself is fully customizable using your own words by any property staff with access to the management module.
website promotion + a cumbersome booking process = low direct online sales
As you can see from the formula above, promoting your website is not enough. Many incomprehensible options and the traditional multi-page forms defeat the goal of maximizing direct online bookings. Potential guests who give up trying to make an online booking either call the hotel directly, try an online booking service that might steer them to another property or even change their travel plans in frustration.
Individualy these elements are useless. It's the combination and proper implementation which provides beneficial results. BookingEdge® does not only deliver a more effective and engaging booking experience. Combined with the right Hotel Internet Marketing strategy, it helps you increase your margins.
BookingEdge®
can help you overcome major obstacles that can otherwise
exclude your business from the explosive growth if you
are not properly prepared.
Ultrabooking Solutions recognizes these obstacles and implements
and effective Internet Marketing and Distribution solutions
combined with BookingEdge®
an easier-to-use online booking engine that's easily added
to hotelier's websites. BookingEdge®
helps you turn more of your existing website traffic into
paying customers.
Absolutely! Whether you have an 14-room bed and breakfast,
inn, small to medium size hotel or a 1400-room resort, we've
got a product configuration to suit your needs.
BookingEdge®
is affordable enough for an 8-room bed and breakfast and
yet powerful enough for a 1400-room resort.
The implementation of a frustrating-to-use booking engine
defeats the goal of maximizing bookings from your website.
In fact, research shows that 53% of online consumers that
put items in a shopping cart leave without buying anything.
For every dollar spent $4.10 is left in abandoned shopping
carts. A high percentage of travelers do not complete their
booking, finding the process too complicated and frustrating.
Ultrabooking Solutions recognizes these obstacles, and
has created BookingEdge®,
an easier-to-use online booking engine by placing guests
of all skill levels at the center of the design process.
The result is an intuitive single-screen booking engine
that enables customers to complete bookings effortlessly.
To explore the dramatic results that Internet Distribution
and Marketing will produce, and have a personal consultation
to determine if it is right for you, please feel free to
contact us to set up a phone appointment.
There are no setup-fees required to begin increasing your
margins. Contact us to
get started.